Noah is a one-stop telehealth platform for men. We treat a range of conditions that includes sexual health, hair, skin, sleep issues and more.
The minimum age for ED, PE and Hair Loss medication on Noah is 21 years of age.
The minimum age for acne and smoking cessation medication on Noah is 18.
Teleconsults cost $16.05. This covers the time of a SMC licensed doctor to review your information and assess you.
Noah is licensed by the Ministry of Health under the Healthcare Services Act 2020 (Licence Number: R/23M1081/MDS/001/232) and is listed on the MOH's direct telemedicine providers found here, look us up on page 36.
All our doctors on the Noah platform are Singapore Medical Council registered medical practitioners, and have undergone an extensive background check and licensed verification process prior to their appointment.
Every doctor you interact with is licensed to prescribe medicine and treat patients in Singapore. All our doctors abide by Singapore Medical Council (SMC) Ethical Codes and Ethical Guidelines (ECEG) and take reference from the National Telemedicine Guidelines (NTG).
No, as a telemedicine platform, Noah patients will consult with a doctor who will then write a prescription if they find you suitable for treatment after your online evaluation.
You will only be charged for your chosen prescription medication after a medical practitioner has approved of your treatment plan. Your credit card will not be charged for the cost of the medication if you are found unsuitable for prescription.
Your privacy and security is important to us, and that’s why we’ve designed our platform to incorporate strict security protocols to protect your personal data.
Yes it is. Noah is a telemedicine platform compliant to Singapore’s Ministry of Health guidelines, enabling our doctors to practice medicine and treat patients remotely.
Yes. Telemedicine is safe and effective—as long as patients answer questions truthfully, accurately, and completely. It’s also important that you only upload pictures of your face and your ID (not someone else), and that you take those pictures during the online visit. Doctors are only effective when they have accurate, current information about your case—both in telemedicine and in-person visits.
Doctors on Noah depend solely on the information you provide during your visit and via chat or video. They have no way of externally verifying the information you provide. In addition, if prescribed medicine, it's necessary to read the personalised treatment plan given to you before taking any medication. Only by reading this information in its entirety and fully understanding the content can you adequately weigh the risks and benefits of the treatment.
Your doctor will be calling you at your chosen time slot. If you have a question after your initial consultation, you can message your doctor on the Noah platform at any time.
Yes, as MOH views it mandatory for our doctors to conduct video consults in order to finalise your prescription.
As a Noah member, you have access to your doctor and can fine-tune your treatment or questions related to your treatment plan through our messaging feature at no cost.
However, you will be charged an additional $30 for any subsequent video consultations. Ultimately, 100% of all consultation fees go to our doctors and we want them to be fairly compensated for their medical expertise.
Our doctors will need to confirm your identity before treating you via telemedicine. In order to confirm your identity, we need photos:
1. A photo of your government-issued ID
– First & Last name
– Date of birth
– ID expiration date (if any; it cannot be expired)
Monday to Friday: Consultations completed before 4 pm will have the prescribed medications delivered on the same day. Consultations after 4 pm will have the prescribed medications delivered on the next available date.
Saturday: There will be one dispatch on Saturday at 11 am. Consultations completed before 11am will have the prescribed medications delivered on the same day. Consultations completed at 11am or later will have the prescribed medications delivered on the next available date.
Customers who purchased non-prescription medications will receive their orders during our next available delivery timeslot.
Our delivery team will attempt to redeliver it however charges may apply.
To speed up your order, simply click "Get it sooner". Alternatively, you can reach out to us at email@example.com and we will sort it out for you.
To delay your order, contact the concierge team through the live chat or reach out to us at firstname.lastname@example.org.
If you would like to cancel your subscription, log into your account, "Subscriptions", click cancel.
Else, get in touch and we will sort it out for you.
Unfortunately, all sales are final. We cannot accept returns on prescription products. However, if you feel we have made an error in delivering your prescription, please contact us at email@example.com.
For security reasons, only the patient or his/her authorised person can collect the medication package. If you are not home, a call will be made for you to authorise the person collecting on your behalf.